Hotel
Experience Tranquility and Comfort at Phoenix Palace Hotel. Nestled in the vibrant city of Hanoi, Vi
Address: 27A Phu Doan Street, Old Quarter, Ha Noi, Hanoi
Map: https://www.google.com/maps/place/21.02935675923101,105.84779441356659
Agoda URL: https://www.agoda.com/phoenix-palace-hotel/hotel/hanoi-vn.html
Highlights
Facility Highlights
Rooms
Suite Double
22 m²/237 ft²
City view
Balcony/terrace
Non-smoking
Shower and bathtub
Shared bathroom
Executive lounge access
1 king bed
Deluxe Quadruple
32 m²/344 ft²
Street view
Balcony/terrace
Non-smoking
Separate shower/bathtub
Shared bathroom
Baby cot available
Executive lounge access
4 bedrooms
1 single bed or 1 single bed
Deluxe Double Room With Window
22 m²/237 ft²
Courtyard view
Balcony/terrace
Non-smoking
Shower and bathtub
Executive lounge access
1 queen bed
Deluxe Family
28 m²/301 ft²
Balcony/terrace
Non-smoking
Shower and bathtub
Shared bathroom
Executive lounge access
1 single bed
Connecting Room (Twin & Double Rooms)
50 m²/538 ft²
City view
Balcony/terrace
Non-smoking
Shower and bathtub
Shared bathroom
Executive lounge access
3 single beds
Suite family
30 m²/323 ft²
City view
Balcony/terrace
Non-smoking
Shower and bathtub
Shared bathroom
Baby cot available
Executive lounge access
1 queen bed
Deluxe Connecting Room
50 m²/538 ft²
Non-smoking
Separate shower/bathtub
Executive lounge access
3 single beds
Family Suite with Balcony
26 m²/280 ft²
Balcony/terrace
Non-smoking
Shower
Executive lounge access
1 single bed
Quadruple Room with Balcony
35 m²/377 ft²
Outdoor view
Balcony/terrace
Shower and bathtub
Executive lounge access
2 queen beds
Deluxe Room
22 m²/237 ft²
Balcony/terrace
Non-smoking
Separate shower/bathtub
Executive lounge access
1 double bed or 2 single beds
Frequently asked questions
Does Phoenix Palace Hotel provide laundry services?
Yes! Phoenix Palace Hotel provides laundry service at your discretion and even hot water linen and laundry washing for whenever you need your favorite clothes clean and fresh all throughout your holiday. Please contact the property for more information.
Does Phoenix Palace Hotel provide dry cleaning services?
Yes! Phoenix Palace Hotel offers dry cleaning service that is accessible all throughout your stay, making sure you’re always looking your finest in your favorite outfit. Please contact the property for more information.
Are there ATM on-site at Phoenix Palace Hotel?
Absolutely! The benefits of staying at Phoenix Palace Hotel include an on-site ATM, providing guests with easy access point for cash withdrawal and remaining worry-free throughout your holiday retreat.
How many rooms does Phoenix Palace Hotel have?
Phoenix Palace Hotel has a total of 26 rooms.
At what time of the year is Phoenix Palace Hotel most popular?
Phoenix Palace Hotel’s most popular month where verified guests have stayed the most is in March.
In which languages can Phoenix Palace Hotel’s employees communicate?
Phoenix Palace Hotel can speak in 4 languages and supports popular languages such as English and Mandarin Chinese for guest visitors going to this property. Please refer to the ‘Amenities and facilities’ section and in the ‘Languages spoken’ category to find out what different languages this property supports.
What is the average rating that verified Families with young children have given to Phoenix Palace Hotel?
Past families with young children that have stayed at this property have given Phoenix Palace Hotel an average rating of 8.3. You can look up more specific customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.
What is the typical rating that past Group travelers have given to Phoenix Palace Hotel?
Past group travelers that have stayed at this property have given Phoenix Palace Hotel an average rating of 8.7. You can find more specific customer assessments and remarks by filtering for a specific type of verified travelers down in the review section.
What do local visitors think about Phoenix Palace Hotel?
Verified local travelers that have stayed at this property have given Phoenix Palace Hotel an average rating of 7.6. You can look up on more detailed customer testimonials, and remarks for this property down in the review section.
What dining places are in close proximty of Phoenix Palace Hotel?
Phoenix Palace Hotel’s local community is Hoan Kiem District which features well-known restaurants such as Noodle & Roll.
Property Facilities
Languages spoken
Accessibility
Internet access
Things to do, ways to relax
Cleanliness and safety
Dining, drinking, and snacking
Services and conveniences
For the kids
Access
Getting around
Sports equipment rental
Available in all rooms
Some helpful facts
Check-in/Check-out
Getting around
Extras
The property
Parking
Announcements from Phoenix Palace Hotel
Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.
Nearest essentials
Airports
Public transportation
Hospital or clinic
Shopping
Convenience store
Cash withdrawal
Hotel policies at Phoenix Palace Hotel
Infant 0-1 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-5 year(s)
Stay for free if using existing bedding.
Guests 6 years and older are considered adults.
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
Experience Tranquility and Comfort at Phoenix Palace Hotel
Nestled in the vibrant city of Hanoi, Vietnam, Phoenix Palace Hotel offers a delightful retreat for travelers seeking comfort and tranquility. With its 3.5-star rating, this hotel provides a perfect blend of modern amenities and traditional Vietnamese hospitality. Conveniently located just 30 minutes away from the airport, this hotel is an ideal choice for both business and leisure travelers.
Step into the welcoming ambiance of Phoenix Palace Hotel and experience a seamless check-in process. Guests can check-in from 02:00 PM, allowing them ample time to settle in and unwind after a long journey. The hotel, which was last renovated in 2016, boasts a contemporary design that exudes elegance and sophistication. Its strategic location, approximately 45 km from the city center, ensures easy access to popular attractions while offering a peaceful haven away from the bustling city life.
With its establishment in 2014, Phoenix Palace Hotel features 26 well-appointed rooms that cater to the diverse needs of its guests. Each room is tastefully decorated, combining modern comforts with traditional Vietnamese touches. Whether you choose a cozy standard room or a spacious suite, you can expect a comfortable and rejuvenating stay. The hotel’s child policy is particularly family-friendly, as it allows children between the ages of 2 to 5 to stay free of charge, making it an excellent choice for families traveling with young children.
To ensure a hassle-free departure, guests can check-out until 12:00 PM, allowing them ample time to prepare for their onward journey. Whether you are exploring the city’s cultural landmarks or conducting business meetings, Phoenix Palace Hotel provides a serene and convenient base for your stay in Hanoi. Book your stay now and experience the perfect blend of comfort, convenience, and Vietnamese hospitality at Phoenix Palace Hotel.
Unwind and Indulge in Phoenix Palace Hotel’s Entertainment Facilities
Phoenix Palace Hotel in Hanoi, Vietnam offers an array of entertainment facilities to ensure a memorable and enjoyable stay for its guests. Whether you are looking to relax, socialize, or pamper yourself, this hotel has got you covered.
Step into the hotel’s shops and discover a world of retail therapy. Browse through a variety of souvenirs, local handicrafts, and unique treasures to take home as a memento of your trip. Indulge in some retail therapy and find the perfect gifts for your loved ones or simply treat yourself to something special.
After a day of exploring the vibrant city, head to the hotel’s bar and unwind with a refreshing drink. Sip on expertly crafted cocktails, sample a selection of fine wines, or enjoy a cold beer while soaking in the lively atmosphere. Whether you prefer a cozy corner or a vibrant social setting, the bar at Phoenix Palace Hotel is the perfect place to relax and mingle with fellow travelers.
For those seeking a little self-care, the hotel’s salon offers a range of treatments and services to help you look and feel your best. Treat yourself to a rejuvenating massage, indulge in a luxurious facial, or get a stylish haircut to enhance your vacation glow. The professional and skilled staff at the salon will ensure that you leave feeling refreshed and revitalized.
With its diverse range of entertainment facilities, Phoenix Palace Hotel is the ideal destination for travelers seeking relaxation, socialization, and indulgence. Whether you want to shop, unwind at the bar, or pamper yourself at the salon, this hotel has everything you need for a truly enjoyable stay.
Stay Active at Phoenix Palace Hotel’s Sports Facilities
At Phoenix Palace Hotel, we understand the importance of staying active and enjoying the great outdoors. That’s why we offer a range of sports facilities to cater to all your fitness needs. Lace up your hiking boots and explore the stunning natural beauty of Hanoi with our convenient access to nearby hiking trails.
Embark on an adventure and discover the breathtaking landscapes that surround our hotel. Whether you’re a seasoned hiker or a beginner looking for a new challenge, our knowledgeable staff can recommend the best trails to suit your preferences and fitness level. From gentle strolls through lush greenery to more challenging treks up rugged mountains, there’s something for everyone.
After a day of exploring, unwind and rejuvenate in our well-equipped fitness center. Stay on top of your fitness routine with state-of-the-art cardio and strength training equipment. Whether you prefer to hit the treadmill, lift weights, or try a group exercise class, our fitness center has everything you need to stay in shape.
At Phoenix Palace Hotel, we believe in the importance of maintaining an active lifestyle, even while traveling. With our convenient access to hiking trails and our well-equipped fitness center, you can enjoy the best of both worlds – exploring the natural beauty of Hanoi and staying fit during your stay with us.
Convenience at Your Fingertips: Phoenix Palace Hotel’s Exceptional Facilities
Phoenix Palace Hotel in Hanoi, Vietnam, offers an array of convenience facilities that cater to the needs of every guest. With 24-hour room service, you can indulge in delectable dishes and refreshing beverages without leaving the comfort of your room. The hotel also provides laundry service, ensuring that your clothes are clean and fresh throughout your stay.
For added convenience, Phoenix Palace Hotel offers safety deposit boxes and a concierge service. You can rest assured knowing that your valuables are securely stored, and the friendly concierge is always ready to assist with any inquiries or requests you may have. Stay connected with complimentary Wi-Fi in all rooms and public areas, allowing you to easily stay in touch with loved ones or catch up on work.
The hotel also caters to the needs of smokers with a designated smoking area. Additionally, guests can take advantage of services such as dry cleaning, express check-in/check-out, and luggage storage. The dedicated housekeeping team ensures that your room is impeccably cleaned and maintained on a daily basis. With these exceptional convenience facilities, Phoenix Palace Hotel guarantees a hassle-free and comfortable stay for all guests.
Convenient Transport Facilities at Phoenix Palace Hotel
At Phoenix Palace Hotel, we understand the importance of seamless travel experiences for our guests. That’s why we offer a range of transport facilities to ensure your stay in Hanoi is both comfortable and hassle-free.
Start your journey on the right foot with our convenient airport transfer service. Our friendly and professional staff will be waiting to greet you upon arrival and whisk you away to the hotel in no time.
Exploring the vibrant city of Hanoi is made easy with our comprehensive tour services. Whether you’re interested in exploring historical landmarks, sampling local cuisine, or immersing yourself in the rich culture, our knowledgeable staff will help you curate the perfect itinerary.
For those who prefer to explore at their own pace, we offer car hire services. Discover the city’s hidden gems or venture out to nearby attractions with the freedom and flexibility of having your own wheels.
If you prefer the convenience of not having to worry about transportation, our shuttle service is available to take you to popular destinations within the city.
In addition, we provide a reliable taxi service for those spontaneous outings or quick trips around town. Our friendly drivers will ensure you reach your destination safely and efficiently.
To make your travel arrangements even more convenient, our ticket service can assist you with booking tickets for shows, events, or attractions in and around Hanoi.
Rest assured that parking is not a concern when you stay with us. We offer an onsite car park free of charge for our guests’ convenience.
Please note that car park charges may be applied depending on the duration of your stay.
At Phoenix Palace Hotel, we strive to provide the best transport facilities to enhance your overall experience. Whether you’re here for business or leisure, we’ve got you covered. Book your stay with us today and let us take care of all your transportation needs.
Exquisite Dining Experiences at Phoenix Palace Hotel
At Phoenix Palace Hotel, we believe that dining is an essential part of any memorable stay. With a range of dining facilities to choose from, we ensure that our guests have a delightful culinary experience throughout their stay.
Start your day with a sumptuous breakfast buffet at our restaurant, where you can indulge in a variety of local and international dishes. Our talented chefs use only the freshest ingredients to create a mouthwatering spread that caters to all tastes and dietary preferences. Whether you prefer a hearty continental breakfast or a traditional Vietnamese breakfast, our breakfast buffet has something for everyone.
For those looking for a quick bite or a caffeine fix, our coffee shop is the perfect spot. Enjoy a freshly brewed cup of coffee or tea, paired with a selection of delectable pastries and snacks. The cozy ambiance of the coffee shop provides a relaxing setting to unwind and recharge.
At Phoenix Palace Hotel, we understand that sometimes you may prefer to dine in the comfort of your own room. That’s why we offer 24-hour room service, allowing you to enjoy a delicious meal or snack at any time of the day. Our extensive room service menu features a wide range of dishes, ensuring that you have plenty of options to choose from.
In addition to these dining facilities, we also have a shared kitchen available for guests who prefer to cook their own meals. Equipped with modern appliances and utensils, our shared kitchen provides a convenient option for those who enjoy preparing their own food.
With our dedication to providing exceptional dining experiences, Phoenix Palace Hotel ensures that every meal is a memorable one. Whether you’re starting your day with a delightful breakfast buffet, grabbing a quick bite at the coffee shop, enjoying a meal in the comfort of your room, or cooking up a storm in our shared kitchen, we have the perfect dining option for you.
Experience Comfort and Convenience at Phoenix Palace Hotel
At Phoenix Palace Hotel, we offer a range of well-appointed rooms to cater to the diverse needs of our guests. Whether you’re traveling with family, friends, or on a solo adventure, we have the perfect room for you.
Our Connecting Rooms are spacious, spanning 50 square meters, and feature both twin and double beds. Ideal for families or groups of friends, these rooms provide ample space for everyone to relax and unwind after a day of exploring the vibrant city of Hanoi.
For those seeking a cozy retreat, our Deluxe Double Room with Window offers a comfortable space of 22 square meters with a plush queen bed. With its inviting ambiance and modern amenities, this room is perfect for couples or solo travelers looking for a peaceful stay.
Families will find our Deluxe Family and Deluxe Quadruple rooms ideal for their needs. With sizes ranging from 28 to 32 square meters, these rooms offer flexibility with single and double bed options. Perfect for accommodating both adults and children, these rooms ensure a comfortable and enjoyable stay for the whole family.
If you’re looking for a touch of luxury, our Suite Double and Suite Family rooms are designed to provide an indulgent experience. With sizes ranging from 22 to 30 square meters, these rooms feature king or queen beds and offer a spacious and stylish retreat.
Booking your stay at Phoenix Palace Hotel through Agoda guarantees you the best prices and a hassle-free experience. With Agoda’s user-friendly interface and secure payment options, you can easily browse and book your preferred room type with just a few clicks. Enjoy peace of mind knowing that you’ve secured the best deal for your stay at Phoenix Palace Hotel, ensuring a memorable and comfortable stay in Hanoi, Vietnam.
Discover the Vibrant Hoan Kiem District in Hanoi
Nestled in the heart of Hanoi, the Phoenix Palace Hotel is located in the vibrant Hoan Kiem District. This district is known for its rich history, cultural landmarks, and bustling atmosphere, making it the perfect destination for travelers seeking an authentic experience in Vietnam.
One of the highlights of the Hoan Kiem District is the iconic Hoan Kiem Lake, a picturesque body of water that serves as a focal point for both locals and tourists. Take a leisurely stroll along the lake’s promenade and soak in the serene ambiance, or visit the Ngoc Son Temple situated on a small island in the lake. The temple is dedicated to the legendary Vietnamese hero, Tran Hung Dao, and offers a glimpse into the country’s fascinating past.
In addition to its historical significance, the Hoan Kiem District is also a shopper’s paradise. Explore the bustling streets of the Old Quarter, where you’ll find a myriad of shops selling everything from traditional handicrafts to trendy fashion items. Indulge in the local street food scene and savor delicious Vietnamese delicacies at the numerous food stalls and restaurants scattered throughout the district. With its lively atmosphere and diverse offerings, the Hoan Kiem District truly captures the essence of Hanoi’s vibrant culture and is a must-visit for any traveler.
Convenient Transportation from Hanoi Airports to Phoenix Palace Hotel
Welcome to Phoenix Palace Hotel, a charming and centrally located accommodation in the heart of Hanoi’s Hoan Kiem District. Getting to the hotel from the airports near Hanoi is a breeze, ensuring a smooth and hassle-free arrival for our guests.
For those arriving at Noi Bai International Airport, the most convenient option is to take a taxi or a private car. The journey from the airport to Phoenix Palace Hotel takes approximately 40 minutes, depending on traffic conditions. Taxis are readily available at the airport, and it is recommended to use reputable taxi companies such as Mai Linh or Vinasun. Alternatively, guests can arrange for a private car transfer through the hotel for a more comfortable and personalized experience.
If you are arriving at the smaller and more centrally located Hanoi International Airport, the travel time to Phoenix Palace Hotel is even shorter. A taxi ride from the airport to the hotel takes around 25 minutes, making it a convenient choice for those seeking a quick and efficient transfer.
No matter which airport you arrive at, Phoenix Palace Hotel is easily accessible and well-connected to the transportation network of Hanoi. Our friendly and professional staff are always ready to assist you with any transportation arrangements, ensuring a seamless journey to our hotel.
Exploring the Rich History and Culture near Phoenix Palace Hotel
Phoenix Palace Hotel is situated in the heart of Hanoi, surrounded by a wealth of fascinating landmarks and attractions. Immerse yourself in Vietnam’s history by visiting the nearby Hoa Lo Prison, also known as the ‘Hanoi Hilton.’ This former prison offers a chilling glimpse into the country’s past, with exhibits showcasing the harsh conditions endured by Vietnamese revolutionaries.
For a deeper understanding of Vietnamese culture, head to the Vietnamese Women’s Museum, just a short distance from the hotel. This museum celebrates the achievements and contributions of Vietnamese women throughout history, with engaging exhibits that highlight their roles in society, family, and the country’s development.
A visit to St. Joseph’s Cathedral is a must for architecture enthusiasts. This stunning neo-gothic cathedral, located just a stone’s throw away from the hotel, is one of Hanoi’s most iconic landmarks. Marvel at its intricate stained glass windows and towering spires, and soak in the peaceful atmosphere.
For a dose of arts and entertainment, the Hanoi Opera House is within easy reach. This grand French colonial building hosts a variety of performances, including opera, ballet, and traditional Vietnamese music. Catch a show and be captivated by the talent and beauty on display.
Another nearby attraction is the Ngoc Son Temple, a picturesque temple situated on a small island in Hoan Kiem Lake. Cross the iconic red bridge and explore this serene sanctuary, dedicated to the 13th-century military leader Tran Hung Dao.
Discover Hanoi’s vibrant street life on Hang Gai Street, also known as the ‘Street of Hemp.’ This bustling street is lined with shops selling traditional Vietnamese silk products, clothing, and handicrafts. Take a leisurely stroll and immerse yourself in the local culture.
History buffs will appreciate a visit to the Vietnam National Museum of History, which houses a vast collection of artifacts that span the country’s history. From ancient relics to archaeological discoveries, this museum offers a comprehensive overview of Vietnam’s rich past.
For a unique cultural experience, don’t miss the Lotus Water Puppet Theater. Located nearby, this traditional art form brings Vietnamese folk tales to life through intricately crafted puppets and live music.
The Hanoi Ceramic Mosaic Mural is another gem worth exploring. Stretching over 4 kilometers, this mosaic mural is the longest of its kind in the world. Admire the vibrant colors and intricate designs as you stroll along this artistic masterpiece.
With its prime location, Phoenix Palace Hotel offers easy access to these captivating landmarks and attractions, allowing guests to delve into the rich history and culture of Hanoi.
A Culinary Delight in the Vicinity
Phoenix Palace Hotel is surrounded by a plethora of dining options that will satisfy any culinary craving. Just steps away, you can indulge in the delectable flavors of Maison Sen Buffet, a popular spot offering a wide array of Vietnamese and international dishes. Hang Qua, also known as HQ Bistro – Food & Coffee, is a cozy cafe where you can savor delicious coffee and a variety of mouthwatering bites. For those seeking a unique experience, The Note Coffee is a must-visit with its charming decor and tasty beverages. Craving a bowl of authentic Vietnamese pho? Look no further than Pho 10 Ly Quoc Su, where you can enjoy this iconic dish in a cozy and welcoming atmosphere. If you’re in the mood for a fusion of international and local flavors, The Hanoi Social Club is the place to be. For beer enthusiasts, Pasteur Street Craft Beer – Hoan Kiem Taproom & Restaurant offers a wide selection of craft beers to complement your meal. Railway Cafe, owned by Tuan and reachable via WhatsApp at +84917301111, is a hidden gem where you can enjoy a cup of coffee while watching the trains pass by. Indulge in the delightful flavors of Banh My Mama, a local favorite for its mouthwatering Vietnamese sandwiches. Noodle & Roll is another fantastic option, serving up a variety of noodle dishes with a modern twist. Lastly, for a truly gastronomic experience, L’essence De Cuisine is a fine dining restaurant that offers a fusion of French and Vietnamese cuisine. With these incredible dining options just a stone’s throw away, Phoenix Palace Hotel ensures that your taste buds will be delighted throughout your stay.
Shop ’til you drop near Phoenix Palace Hotel
Phoenix Palace Hotel is surrounded by a vibrant shopping scene, offering a myriad of options for shopaholics. Just steps away from the hotel, you’ll find Mai’s Cafe, a charming spot that not only serves delicious coffee but also showcases a curated collection of local handicrafts and souvenirs. For those looking for unique clothing pieces, Heydi Fashion House is a must-visit, offering trendy and fashionable garments. If you’re in the mood for some cultural exploration, make sure to stop by Vietnam Cultural, where you can find traditional Vietnamese clothing, accessories, and artwork. Bookworms will be delighted to discover Infostones Bookshop, a cozy bookstore filled with a wide range of titles in different genres. And if you’re in search of exquisite silk products, Airashi Silk is the place to be, offering a stunning selection of silk clothing and accessories. With these shopping landmarks and more just a stone’s throw away, Phoenix Palace Hotel is the perfect base for an unforgettable shopping spree in Hanoi.
Affordable Luxury at Phoenix Palace Hotel
Experience the perfect blend of comfort, convenience, and affordability at Phoenix Palace Hotel in Hanoi, Vietnam. With an average price of just $79 per room, this hotel offers exceptional value compared to the city’s average price of $67 per room.
At Phoenix Palace Hotel, you can indulge in luxurious amenities and impeccable service without breaking the bank. Each room is thoughtfully designed with modern furnishings and stylish decor, creating a welcoming ambiance for a relaxing stay. Whether you’re visiting for business or leisure, the hotel’s spacious rooms provide a comfortable retreat after a long day of exploring the vibrant city.
In addition to its competitive pricing, Phoenix Palace Hotel also offers a range of complimentary services and facilities. Guests can enjoy a delicious daily breakfast, access to high-speed Wi-Fi, and a well-equipped fitness center. The hotel’s friendly and attentive staff are always on hand to assist with any requests, ensuring a memorable and hassle-free stay.
Don’t miss out on this incredible opportunity to experience affordable luxury at Phoenix Palace Hotel. Book your stay today and discover why this hotel is a top choice among travelers seeking comfort, convenience, and outstanding value in Hanoi, Vietnam.
Excellent Staff, Convenient Location, and Delicious Breakfast
Phoenix Palace Hotel in Hanoi, Vietnam has received rave reviews from its guests, with many highlighting the excellent staff, convenient location, and delicious breakfast. The hotel’s staff is known for being friendly, helpful, and fluent in English, ensuring a warm and welcoming stay for all guests. The rooms are clean, comfortable, and quiet, providing a peaceful retreat after a long day of exploring the bustling city. The hotel’s location is also highly praised, with guests appreciating its proximity to popular attractions and amenities. Additionally, the breakfast at Phoenix Palace Hotel is a standout feature, offering a wide variety of options and fresh fruits that leave guests feeling satisfied and energized for the day ahead. Overall, guests have had an exceptional experience at Phoenix Palace Hotel, thanks to its excellent staff, convenient location, and delicious breakfast.
Exceptional Customer Ratings at Phoenix Palace Hotel
Phoenix Palace Hotel in Hanoi, Vietnam has received exceptional customer ratings, making it a top choice for travelers seeking a comfortable and enjoyable stay. With an impressive overall rating of 8.6, this hotel has consistently exceeded the expectations of its guests.
One of the standout features of Phoenix Palace Hotel is its exceptional value for money, with a rating of 8.5 in this category. Guests have praised the hotel for providing affordable rates without compromising on quality. Whether you are a budget-conscious traveler or simply looking for great value, Phoenix Palace Hotel offers an excellent choice.
The hotel’s facilities have also garnered positive feedback, with a rating of 8.0. Guests have highlighted the well-maintained amenities and the variety of services available. From the cozy and inviting lobby to the fully-equipped fitness center, Phoenix Palace Hotel ensures that guests have everything they need for a comfortable and convenient stay. Additionally, the hotel’s facilities cater to both leisure and business travelers, making it suitable for a wide range of guests.
Cleanliness is another area where Phoenix Palace Hotel shines, with a rating of 8.5. Guests have consistently praised the hotel’s housekeeping team for their attention to detail and commitment to maintaining a clean and hygienic environment. From the pristine rooms to the spotless common areas, guests can rest assured that their comfort and well-being are a top priority at Phoenix Palace Hotel.
Location is often a crucial factor when choosing a hotel, and Phoenix Palace Hotel excels in this aspect with a rating of 8.9. Situated in the heart of Hanoi, guests have easy access to popular attractions, shopping areas, and dining options. Whether you want to explore the vibrant Old Quarter or visit cultural landmarks like Hoan Kiem Lake, everything is within reach from this conveniently located hotel.
Finally, the staff performance at Phoenix Palace Hotel has received an outstanding rating of 9.0. Guests have consistently praised the attentive and friendly staff who go above and beyond to ensure a memorable stay. From the warm welcome at check-in to the prompt assistance with any requests, the staff at Phoenix Palace Hotel truly make guests feel valued and well taken care of.
Overall, Phoenix Palace Hotel’s exceptional customer ratings for value, facilities, cleanliness, location, and staff performance make it a standout choice for travelers visiting Hanoi. Whether you are traveling for business or leisure, this hotel promises a comfortable and enjoyable stay that exceeds expectations.
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